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Workshop Booking Policy

Last Updated 25 May 2026

Introduction

The policy is designed to maintain fairness and ensure availability across limited workshop sessions. 

1. Payments and Refunds

All workshop bookings are final. We do not offer refunds for cancellations, change of mind or non-attendance.

2. Rescheduling

You may request to reschedule your booking up to 48 hours prior to the scheduled start time.

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  • Rescheduling requests must be made via email or your booking confirmation

  • Requests made within 48 hours of the workshop start time cannot be accommodated

  • Bookings cannot be cancelled or rescheduled within this period

3. Transfer of Booking

If you are unable to attend, you may nominate an alternative person to attend in your place. 

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  • This must be communicated via email prior to the workshop

  • It is your responsibility to provide the replacement attendee relevant details including the Teams link

4. Single-User Access

Each booking is valid for one attendee only. 

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  • Access links must not be shared

  • Multiple attendees joining under a single booking is not permitted

5. No Recordings

Workshops are delivered live and are not recorded. 

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  • No replay or recording will be provided for missed sessions

  • Attendees are not permitted to record the workshop

6. Availability of New Dates

If you request a reschedule and no suitable future workshop sessions are available at that time:

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  • Your request will be recorded

  • You will be notified when additional workshop dates are released

  • You will be able to transfer your booking to a future session, subject to availability

7. Non-Attendance

If you do not attend a scheduled workshop and have not rescheduled within the permitted timeframe:

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  • Your booking will be forfeited

  • No refund, credit or transfer will be provided

8. Workshop Changes

We reserve the right to make reasonable changes to:

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  • Workshop formats

  • Scheduling, including postponement or rescheduling where necessary

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If a session is rescheduled or cancelled by us, you will be offered:

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  • A transfer to a future session, or

  • A suitable alternative arrangement

9. User Responsibility

It is your responsibility to:

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  • Ensure you are available at the scheduled time

  • Provide accurate contact details

  • Coordinate access to the video conferencing platform

  • Monitor communications regarding your booking

Contact

For rescheduling requests or booking enquiries, please contact: hello@saucefoundations.com.au

Other Policies

For additional information refer to our Terms and Conditions and Privacy Policy.

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